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July 5th - Notice to customers - If you're not
prepared to wait for up to 20 minutes, don't come in on
Saturdays. Normally we can accommodate you within 5 minutes but
when we get really busy it gets somewhat hectic and until we
invent Salesman cloning there's bugger all we can do. I say this
because some rude bastard complained that he'd been waiting 15
minutes and was told it'd be another 5 minutes before we could
get him into the sound lounge so he made a scene in front of all
the other customers and stormed out. Actually, it could work
well as a screening process as people like that are generally
arrogant, stuck up pains in the arse anyway.
I just finished reading the Big Screen
Comparison for Plasma and LCD TV's in Australian PC User, if you
read my July 4th blog, you'll see that I've just done my own
research so I've delved pretty deeply into this stuff and the
results published in PC User show why it's a PC magazine and not
an A/V mag. They certainly know their computers (which is why I
buy it every month) but they know f*ck all about TV's. As I
don't sell TV's any longer I have no vested interest in
promoting any particular brand so I can tell you unequivocally
that most of the stuff they spewed out in their tests was
misleading. I haven't the time or inclination to go into the
subject any further so all I can say is go out and see for
yourself (preferably in a store where someone knows how to set
up the display properly).
July 4th - OK so it's been a while since my
last update but we've had stock take and it's just taken it out
of me (whatever "it" is). The up side for you lot is that we
have some stuff we discovered in the store room that needs to be
cleared at less than our normal ridiculous pricing (check out
the specials page).
As you probably know, we no longer sell TV's
(apart from the new Sherwood 22" with built in DVD player at
$799 - I wanted one for myself but had to buy in bulk to get a
good price). What this means is that I have no vested interest
in any particular brand or model so when I decided to upgrade
the TV in the music room at Chez Neil I went in search of the
best 42 - 50" display available with money no object (this is my
own little retreat - no wives, kids or mistresses unless
invited). I won't bore you with the details of my search but I
ended up with a Samsung LA46A650 LCD. Out of the box, the
picture was pretty shitty but after turning off the stupid "100
Hz motion Plus' circuitry and toning the colours down a bit (pun
intended) it was as good a picture from DVD and Blu-ray as I've
ever seen. It's only average on free to air SD and HD TV
broadcasts although the majority of watching is movies and DVD
concerts so it's not really an issue (issue, issue, we all fall
down) - whoops, the drugs have kicked in again. In our rumpus
room incidentally, I use the Panasonic 58" Plasma as that's
where most of the free to air and Foxtel viewing is done - that
unit is better for TV but nowhere near as good for DVD/Blu-ray
playback.
http://www.samsung.com/au/consumer/detail/features.do?group=television&type=television&subtype=lcdtv&model_cd=LA46A650A1FXXY
No correspondence will be entered into as
regards the last paragraph 'cause its basically objective (as
distinct from audio which is highly subjective).
June 17th

Sorry, you caught me out paying penance, you
see I lost another customer because I told him what he should
have, not what he thought he needed. Ah well, sometimes it just
doesn't pay to speak your mind. Unfortunately (for me) it's what
I do.
June 14th - I've been trying out some new
stuff at home, some for fun and some by necessity, The necessary
bit was when the missus decided to unclutter the rumpus room and
demanded a cable free rear speaker solution. As the technophobes
out there already know, there's no cheap solution for a wireless
speaker system due to interference, amplifier distortion etc.
The only system that was good enough to meld with my Yamaha
RX-V3800 and Paradigm Studio speakers was the KEF wireless
solution which consists of a small transmitter that either plugs
into the pre-out of the surrounds or the speaker terminals
themselves (the better sounding of the two options) and two
matchbox sized receivers with built in 50 Watt "D" class
(switching) amplifiers. It sounded every bit as good as a wired
set up (surrounds aren't as fussy as mains) and worked superbly
with no interference. At $990 however, it's not a cheap way out,
but it did keep the wife from physically abusing me, and it's
neat and tidy.
The other thingy was the new Logitech
Squeezebox Duet which I have dubbed "The Thinking Man's Sonos".
The reason behind this nomenclature is that I've always loved
the idea of the Sonos system whereby the music stored on my
computer hard drive (uncompressed wave files) could be
wirelessly streamed to any of my audio set ups around the house.
The downside of the Sonus is that it's bloody expensive (almost
$2000 to get into the club). The Squeezebox Duet does
essentially the same thing for $599 if you already have
amplification in the appropriate places, the downside is that
it's not exactly plug and play as the Sonos is. After playing
around for over an hour, I finally got the bloody thing to work
(I almost gave up), it's the networking that caused the problems
but eventually everything was talking to everything else and I
was happily streaming music. The remote has an iPod type wheel
with the album covers being displayed on the screen, its all
rather clever actually and now I have it, it's staying at home.
We're now selling them at $599 (no technical backup) or $699
(we'll talk over the phone to help you) - think I'm kidding? No
way, the margin on them is so slim that we can't afford to offer
specialist product after sales on a computer margin box.
June 6th - Stocktake time! Lets get down to
realistic levels before we have to count it. Go to the specials
page and see what goodies we're sacrificing ( we normally
sacrifice virgins but stock levels on legal versions of those
are virtually non existent so electronics and speakers will have
to suffice).
June 4th - Tried to give up drinking two days
ago, two night of restless sleep, feeling rotten in the morning,
back on the booze tonight, hopefully everything will be back to
normal.
Been testing the Onkyo TX-SR805, most
impressed. It falls right into Yamaha RX-V1800 territory now
it's on sale at $1749 and comfortably outperforms the Yammie in
most area's (as it should given the Onkyo's retail price of
$2499). It was never going to challenge the RX-V3800 which, in
my humble opinion, is still the best A/V receiver available
under $3500, but between $1400 and $2000 there's nothing to
touch it. Well worth considering.
May 31st - This game isn't just about selling
HiFi, it's also about buying (so we can sell at a good price),
so we have to consider the various offers available to us from
the wholesalers. One such offer came our way yesterday which
involved purchasing an A/V receiver that was bundled with a DVD
Player (kind of, buy one get one free deal) but our experience
with that particular DVD player has been so bad that we'd feel
guilty selling it off at any price. I say this just to warn you
that if anyone offers a cheap DVD player (that used to retail
for $799) at a ridiculous price, or offered free with a
receiver, even the free price is way too high for the suffering
you will probably endure. Don't say I didn't warn you!
May 30th - Panasonic have just announced the
release of two new DVD recorders. The most exciting is the
DMR-BW500 which is a Blu-ray player/recorder incorporating a
500GB hard drive which can store from 855 hours of crappy
resolution up to 72 hours of full HD programming. It has twin HD
tuners and can simultaneously record two high definition
programs whilst watching a Blu-ray movie. It can also be used as
a jukebox with Gracenote (CD database) and can play MP3, DivX
and JPEG from USB. It's almost a multimedia centre that is user
friendly. I want one.
The other unit is the DMR-XW300, this plays SD
DVD's and has a 250GB hard drive, apart from that it's
essentially the same as the BW500 with twin HD tuners etc.
Pricing will be $2199 for the BW500 and $1329 for the XW300.
May 26th - Whilst rummaging around at home,
cleaning out relics from the past (no, my wife is still there
thank you!) I found an old tape that we recorded as a band back
in the mid 60's. Pretty crappy really but I've put it on our
fun page
for you to laugh at.
May 24th - OK, Onkyo's now in stock and
the guys are having lots of fun playing with it. If you're an
aficionado, call for pricing - hopefully we're more than
competitive. I went to see Joe Jackson at the State Theatre this
week and was reminded why I love this business. The whole
exercise is to try and reproduce the excitement generated at a
well mixed live performance (and Joe Jackson was one of the best
mixes I've ever heard), unfortunately, most households don't
have the room for eight subwoofer boxes with 4 X 18" drivers in
each box driven by at least 10,000 Watts, we do our best
however. I've decided to take home a pair of Signature S1's and
matching centre C1 to try in my music room, in the absence of
aforesaid subwoofer boxes, I'll whack in a Paradigm UltraCube 10
(the room is only 3.4 X 5.5 metres).
May 15th - Well, I did it. After 15 years of
being one of Onkyo's largest independent retailers, then 10
years in the wilderness, we've signed up with them again. After
checking out the quality and value for money we decided they
filled a hole in our product line. We needed a brand to
compliment our Yamaha A/V receivers and, unlike Marantz and
Denon which tend to be a little too laid back when running our
speaker range, the Onkyo is more lively. Still not quite as
dynamic as Yamaha but with certain speaker systems that can be
an advantage. It means that I get to work with Scott again
(McKenzie that is, national sales manager for Onkyo etc) - Scott
managed the store here at Eastwood HiFi for over 12 years so he
knows how we operate (and I know how he operates, which is more
to the point). I'll be taking home a few of their products over
the next month or so and I'll let you know how they work in the
real world.
May 12th - One of the guys at work gave me a
Blu-ray DVD Movie to watch
http://www.amazon.com/Walk-Hard-2-Disc-Unrated-Blu-ray/dp/B0012IWRDC/ref=sr_1_5?ie=UTF8&s=dvd&qid=1210551130&sr=1-5
This is quite possibly the funniest movie I
have ever seen although there are so many musical "in" jokes
that those of you not into rock and roll history may not get all
the subtleties. The problem is this however, I was given the
movie to play on my home system so I could enjoy the benefits of
the Blu-ray format (I'm using the new Panasonic BD-30 Blu-ray
player, Panasonic 58" 1080 X 1920 Plasma, Yamaha RX-V3800
receiver and a variety of Paradigm speakers). After the first 30
seconds of ooing and ahhring over the picture quality, I could
have been watching a VHS tape (video wise). The movie content
was just so interesting and funny that I was drawn into the
storyline regardless of the picture quality, The sound
happens to be in True HD although it would sound good in any of
the digital codecs. Where am I going here? Well, it would have
been just as enjoyable in standard definition DVD format and to
pay a 50% premium to get it on Blu-ray is just ridiculous.
Unless the powers that be are able to churn out Blu-ray titles
at standard DVD rates the format will just die. Sure, we'll get
all the techno heads saying it's worth the extra but they're not
the mainstream purchasers who will decide the fate of the format
(just look at SACD and DVD-A).
Laugh if you will but I was right about HD DVD
not making it (and was pilloried for my views). After 35 years
in this weird and wonderful industry, you get some sort of
overview.
This is a good one. A couple walk into the
store and ask for the best price on a Z11 (retail $7990), I tell
them it's not really a discount type of product but there may be
a bit in it depending on when they're looking to purchase
(obviously, I'll do a little better if we have one in stock).
They say they're going to purchase it from the US anyway as it's
way cheaper. I point out the "no warranty" bit, external
transformer problems, radio stepping frequency incompatibility
etc. - OK then, we'll buy it from Singapore cause it's still
cheaper. I gave up at this point (there are still issues with
the Singapore supplied units but I couldn't be bothered) - THEN
they asked for a demonstration! For those that know me, you can
imagine the various shades of colour emanating from my cheeks. I
was reasonably polite and pointed out how busy we were at the
time to which the lady of the duo said "I thought the customer
always came first" to which I replied "buying in from Singapore
doesn't make you a customer" which was my very polite way of
telling them to piss off. They left saying they were now going
to Len Wallis Audio to get a demonstration there, good luck Len
(and no, I didn't shoot myself in the foot over a potential lost
speaker sale as they buy those in from overseas as well).
Mission Speakers have a new importer (Synergy)
and the prices have tumbled on their basic range. We're getting
some in to play with and I'll let you know the outcome over the
next couple of weeks.
May 2nd - Has it been that long since I
updated? well, if you've been hanging out for gossip, you should
really
subscribe as I've sent a
newsletter recently. Panasonic are still playing silly buggers
with our projector and refuse to replace it even after being
repaired three times in 10 months then having failed again.
Great TV's and Blu-ray players - really shitty projectors and
even worse after sales service (or pre sales in our case). The
only good thing to come out of it is that the unit we chose to
replace it (PT-AX100/PT-AX200) is the Optoma HD65
http://www.optomausa.com/product_detail.asp?product_id=341
If it was the same price as the Panasonic
($2500 ish) we'd still prefer the Optoma, it's about one third
the size, quieter and has a more cinematic picture, the killer
however is that it goes for around $1690. It just goes to show,
from every pile of shit, a flower grows.
In this ever changing industry, the retailer
has to move with the times or perish. We tend to do this
(change, not perish) on a regular basis in terms of equipment
stocked. We no longer support the B&W 600 series for instance as
the new range (to our ears) isn't as good as the older models
and even though the prices were reduced due to the new models
being made in China, they still weren't a match for the
similarly priced Paradigm and KEF offerings (not to mention some
of Yamaha's up market units). The same applies to Marantz's new
A/V range, even after a significant price drop, their A/V
receivers just don't cut it in the value for money stakes. We
still stock them and they have some great sounding up market
equipment but their basic and mid range stuff just doesn't cut
it (I guess that's why they're now sold mainly through Harvey
Norman and other box movers). Where am I going here? Well, many
years ago (in a land far far away - oops wrong story) we were
the largest independent retailer of Onkyo in Australia. They
strayed a little - as did we - and we parted company around 10
years ago. Their latest offerings however, to be released over
the next couple of months, look to be both technically and
sonically on the mark. To that end, we'll be looking carefully
at the range (and pricing) and maybe we can be friends again.
I'd really like to get behind the product as we had over 20
years of association with them and they were as reliable as any
other product we ever stocked. Not to mention their national
sales manager (Scott) was store manager here at Eastwood HiFi
for 12 years prior to him joining Amber Technology (Onkyo
importers). Could be interesting - I'll keep you posted.
April 22nd - Sometimes size is everything,
Paradigm have just unleashed a monster.
http://www.paradigm.com/en/paradigm/subwoofer-dsp-dsp3400-model-5-24-4-19.paradigm
It's a 14" 300 Watt brute of a sub which moves
more air than 20,000 gluttons at a baked bean fest. Sure, the
UltraCube 12 is slightly tighter and petite but this thing just
makes the whole store rumble. It's a matter of space really, I'd
love one at home but just can't fit it in (I use an UltraCube
10). For home theatre, I'm not sure if even our $5000 REL comes
close. At $1799 it's the best boom for the buck we've ever
heard. I just went back in our sound lounge after writing the
last sentence and it's official, the DSP-3400 moves more air
than the REL B1 at $5000! We just blew two light globe filaments
playing Star Wars. The major downside is the size, it's bloody
big!
April 15th - Clearance time, we have several
truckloads of excess stock to clear so get onto our specials
page for a bargain. There's a Piano gloss black speaker system
from Yamaha which has to be the best looking set up around
(sounds great too). We also have a heap of Cambridge Audio
scratched and dented stock at ridiculous prices, not to mention
runout specials on Yamaha receivers.
April 10th - We have just been playing with
the Optoma HD-803 projector,
http://www.optomausa.com/Product_detail.asp?productsubcat=3&productcategory=Home+Theater&product_id=340
We don't often get too excited by projectors
(especially Panasonic whose break down rate exceeds that of a 40
year old FIAT and has customer service only matched by LG). This
unit however had the lads in the store drooling (not a pretty
sight at the best of times). Now enough of this "but it's only
1200 ANSI lumens" crap, all those 2000+ ANSI lumens projectors
just cannot give the contrast or cinematic experience
(regardless of what the specification may say) that you get in
the theatres. We'll be putting one in store for demo. shortly
(as soon as I get enough money).
We've also been testing the new Paradigm C1
Signature Series centre speaker ($2095), it is absolutely
amazing considering the compact dimensions (heavy little sucker
though), as soon as the importer has more stock. As you probably
know, the centre speaker is the most important element in Home
Theatre reproduction as up to 70% of the overall sound emanates
from there and it's very difficult to find a compact speaker
with enough finesse and grunt to satisfy a top end system. This
thing does it!
http://www.paradigm.com/en/reference/speaker_only-specification-70-1-3-17.paradigm
The matching S1 speakers should be in stock
early next month, we haven't heard them yet but from the reviews
in the US magazine, Sound and Vision, they should be absolute
killers.
April 5th - it appears that I upset someone by
stating I couldn't hear the difference on the Queen Blu-ray disc
between DTS and DTS HD Master. How the hell can someone be upset
by my findings, I'm only telling as I hear it, if Wally Wanker
thinks he has better ears than me, so be it (he's probably
right) but that doesn't give him the right to spit the dummy and
ring the guys in the store for a moan - I'm all for a good
discussion but threatening to complain about me on the DTV forum
is just plain childish. I'll bet my left testicle that Wally
hasn't even listened to the same disc in both formats. I did mention the caveat of the speaker being
able to resolve the difference - maybe he ignored that.
The good thing about being on the 'net is that
no one is forcing anyone else to read this stuff.
Bugger off Wally!
It's no wonder I'm up to 1/2 bottle of scotch
a night.
April 4th - Interesting!
Retailers fail to support consumers after the sale, survey finds
With credit to
www.current.com.au -
always an interesting source of industry info.
Fun times - we received the new range of
Yamaha gear yesterday and have now had a chance to play with
them. It just re enforces my thought that it's a great time to
buy the superseded range. The new models (specifically the 663
and 863) are sonically identical to the outgoing 661 and 861,
the only difference is an extra HDMI input for the 863 and the
ability to decode the new HD audio formats (which, given the
pricing of speakers likely to go with these receivers, won't
make a skerrik of difference).
Two items we did get that excited us however
were the A-S2000 amp and CD-S2000 CD Player. Yamaha have made no
secret of the fact that they want to get back in to the
"audiophile" bracket of two channel stereo. Well, Marantz, Denon
and most esoteric brands - look out, this amp/CD combination
will blow you away. There's not much I can say except, if you're
in the market for a top end stereo package at a mid price, this
combo ($2999 for the amp and $2599 for the CD) you deserve to
audition these puppies. We tested them using the Paradigm S8's
($11000 pair) and all the guy's here rated the sound to be so
much better than when we had them driven by the Marantz PM15S1
that it was a no contest (in fairness, the Marantz only sold for
$2490). The test will come when the new Cambridge Audio
pre/power combo is released later this month although at $5000+
it should be good.
April 3rd - The old scam is back on - guy's in
a white van pulling people over and trying to flog a speaker
brand called "Denmark Audio". This stuff is absolute crap
(unless you get it for the $299 it's really worth) - I've had
over 10 calls in the last week from people who've actually
bought the stuff (anywhere from $990 to $2500) or the smarter
ones who called to ask about it before parting with their money.
It's also popping up on e-Bay although surely no one would be
brain dead enough to buy an unknown brand from an unknown
source. Sigh!
I just received my Blu-ray copy of "QUEEN Rock
Montreal & Live Aid" - even though it was made in 1985, it has
to be one of the best DVD concerts I've experienced both in
terms of sound quality and content. One interesting thing I did
note that, through my music room system, I couldn't pick any
difference between DTS and DTS HD Master and believe me, I
tried. Maybe a more expensive speaker set up could resolve them
but mine (around $5200 for the speakers) certainly couldn't. I
think there's too much emphasis placed on these new HD audio
formats and only the very top end systems actually benefit. I'm
going to give the same disc a go in our sound lounge at work
using the Yamaha Z11 and Paradigm S8's with the appropriate
centre, surrounds and a REL B1 subwoofer ($5000). Total system
price would be around $35,000 so if I can't tell the difference
on that set up I'll either get my ears cleaned out or ignore the
hype.
March 28th - I guess the problem I have with
reviewers (professional ones that is, not amateurs like me) is
that they don't seem to get to the crux of the matter. A case in
point is the test of the new Yamaha flagship RX-Z11 in the
latest Audio and Video Lifestyle magazine. I've played with the
Z11 in store and compared it to Yamaha's own 3800 along with a
few other top end models from other manufacturers - I wanted to
find out if this model was better than the opposition and more
to the point, is it worth the $7999 price tag. You get my
ramblings for free and I obviously have an interest in the
product as I sell it so you can take my observations with a
grain of salt. When I pay $8.95 for a magazine however, I expect
an unbiased objective view of a product with some guidance as to
whether it suits my purpose in terms of price and comparative
performance. Of the four pages in the magazine, only a couple of
sentences referred to the sonic and video processing abilities
(actual rather than specifications), and even then the reviewer
alluded to the fact that the Yamaha sounded better when his
Parasound $6000 power amp was stuck on the back end (well duh!)
- the rest of the review I could have gotten from the spec.
sheet. Sorry guys, I'm not reviewer bashing, I just expect to
get a feel of how a particular product stacks up against others
in the market place when I'm spending my hard earned dollars.
Oops, just lost my free magazines.
I saw John Foggerty at the Entertainment
Centre a couple of nights ago and, as always, a good live mix
brings me down to earth in terms of domestic HiFi. I was
thinking of an article in the Herald a couple of weeks ago where
Len Wallis said that (in essence) he disapproved of subwoofer
usage for true stereo music reproduction. Normally I would agree
with anything Len said about good stereo music as he deals in
way more up market gear than Eastwood HiFi, but my idea of music
reproduction is to try and get that "live" feel and reproduce
the sound of the concert, be it acoustic or amplified. One of
the kicks I get out of the concert environment is that thump in
the guts feeling of the bass drum and bass guitar belting out
the rhythm. There's no speaker system I know of that gives that
feel without the addition of a good, tight, musical subwoofer
blending in with the main speakers.
Oops, just lost the Audiophile audience.
March 22nd - So this guy rings up and asks for
a particular type of HDMI cable (which we happen to stock and
used as part of an A/B cable test). I told him we didn't have
that particular cable in stock with the length he required but a
different model (made by the same company) and there was
absolutely no difference in performance. "Oh yes there is a
difference" he screamed down the phone, "I've read it on the
internet! and the importers of the cable told me the more
expensive one gives a better picture". Not much one can do about
dogmatism is there?. For the benefit of occasional visitors I'll
relay an earlier post.
Just finished reading the January edition of
Popular Mechanics (purely in the interests of the A/V articles)
and came across a test on HDMI cables. The editors of the
magazine tested three HDMI cables, a generic cable ($13), a
Monster Cable Advanced HDMI 1000 HD Cable ($200) and a Honeywell
HDMI Cable with CURxE Light Technology ($300)
and not one of the editors could pick any difference. They say
that since the signal is digital, you either get feed or you
don't and high prices, gold plating etc. don't affect the 0's
and 1's. I agree but with the proviso that the cable needs to be
mechanically sound. I've had several customers come in with
faulty HDMI cables where the pins were not making contact or one
of the cables was O/S. My suggestion is not to buy the cheapest
but limit yourself to around $70 (max) for a 1.5 metre cable.
Your local Harvey's store makes more money flogging you a $250
HDMI cable than they do on a $1400 42" Plasma (believe me!).
I'll probably get hung, drawn and quartered for pointing that
out.
March 14th - Seems like the industry is
catching up on the Paradigm bandwagon. The latest Australian
HiFi Magazine has a glowing review of the Paradigm Monitor 11's.
Don't take my word for it, go check it out!
I've taken to drinking Scotch and Soda now as
I'm on a diet and the Bourbon and Coke thing wasn't helping my
waistline. This turned out to be an extremely expensive exercise
as I can actually taste the difference between brands and find
Dimple to be my preferred drop. The only upside is the 1kg I
lost last week!
Interesting news from KEF. Their biggest
selling Sub/Sat system, the KHT 3005, is now available in the SE
specification. Don't get too excited however as they're only
available in Black (the Silver version is not available in SE
spec.) and they don't sound a lot different anyway (If you
didn't hear them side by side you wouldn't know which was
playing) so no big deal (even though the Pommie mag's gush over
the "improvements").
March 12th - Ha! my apparent bias towards
Paradigm speakers has been vindicated. Audio and Video Lifestyle
Magazine has just announced that Paradigm swept the field with
the best Floorstanding speaker of 2007 - 2008 being the
Signature S6 and the Paradigm Titan Monitor the best standmount
(bookshelf) speaker of 2007 - 2008.
March 8th - Pioneer has just announced the
closure of its Plasma manufacturing plants because, surprise,
surprise, there's no money to be made in TV display panels.
That's three companies in 3 months (Fujitsu, Hitachi and
Pioneer). The fault lies with the large retailers - Harvey
Norman, Retravision, Bing Lee primarily in Australia and their
ilk in other countries. These retailers absolutely screw the
manufacturers and importers down to the bone threatening not to
stock their products unless a particular price point is met. As
an example, my buy price on the Panasonic TX-50PX70A (which is a
superb 50" Plasma) is $2001.70 yet it's advertised in this weeks
papers at $1970 from the major retailers. The retail
incidentally is $2799. Obviously I can't sell any because I'm
not here to lose money but it shows the disdain that the
wholesalers have for small businesses and the lack of loyalty
from those wholesalers. Back when I was buying Panasonic at the
same price as the majors (20 years ago), I was doing over
$400,000 a year (wholesale) with them and they were my major
supplier of Audio and Video, now it's almost zero even though
they have some of the best A/V products around (we still stock
their Blu-ray Players).
I see that some members of the DTV Forum don't
like buying off us because of my "rantings". Well, firstly they
don't have to read this stuff and secondly, if we give the best
prices, service and advice, why would you preclude us just
because you don't like me? Good job I have a thick skin! and
pity them for paying more elsewhere because of personal
prejudice (their business future doesn't look good).
March 6th - Audiophiles WARNING -DO NOT FOLLOW
THIS LINK!
http://www.engadget.com/2008/03/03/audiophiles-cant-tell-the-difference-between-monster-cable-and/
February 28th - That's the last time I ask for
suggestions via the Newsletter! Much as appreciate the response,
the 400+ emails I received just swamped me. I'll troll through
them over the next couple of days. (you had to be a recipient of
our newsletter to know what I'm talking about).
I don't get too involved in display panels any
longer as it all gets too hard. A case in point was the guy (who
had no intention of buying off us) who rudely interrupted a
phone call I was making just to ask if the Panasonic 42" Plasma
we have on the floor was "High Definition" or "True High
Definition" because he'd been told that he needed "True High
definition". I told him it was straight High Definition, he said
that obviously True High Definition was better because it has
more pixels. I told him you can't see the difference on a 42" at
normal viewing distances and because of pixel density the True
High Definition sets are often inferior 'cause their contrast
ratio is less. He wanted to argue. I told him to go jump. I hate
display panels.
Adjunct to previous paragraph - Full 1920 X
1080 can be beneficial in larger screens (but not always)
February 19th - I've never been one to say "I
told you so" as I believe it's petty and juvenile, however, as
Toshiba announced the cessation of its HD DVD manufacturing
facility a couple of days ago, I'm almost tempted to do so.
There was never going to be any room for two virtually identical
HD formats (in practical terms anyway) so one had to go and with
only one company manufacturing and distributing the stand alone
players it was always going to be goodbye to HD DVD. I really
hope this gives Blu-ray a boost as the picture quality really is
so much better than SD DVD (just don't get me started on the
sonics). Oh bugger it - I told you so!
I was going to do a review on the Yamaha
RX-Z11 but after playing with it for a couple of hours yesterday
I figured that it would be akin to me being asked to road
test Casey Stoners MotoGP Ducati. I could probably take it to
20% of its capability then the rest would be lost on me
(assuming I survived the experience). The Z11 is so technically
advanced in so many areas that it would take a video expert to
run through all the up scaling / up conversion specifications
and associated video processing, an electronics technician to go
through the audio processing and an musician to appraise the
sonic ability of the beast. Whereas I could take a stab at the
two latter area's, I'm afraid the video section is way beyond me
(hey, it was 1966 when I trained with the ABC). We thought it
was fantastic when we did the initial set up with the supplied
microphone but after a visit by Simon (Yamaha's Z11 expert) who
spent 2 hours tweaking it, the results are even more astounding.
Admittedly, at $7990 it'd want to be something special, if I had
a dedicated room for Home Theatre at Chez Neil that was larger
than the current dog box (it's only 5 X 3 metres) I'd grab one
and attach a brace of Paradigm Signature speakers (is "brace"
the collective for speakers?) and hook it up to my 58" Panasonic
Plasma (which currently resides in the rumpus room) - now THAT
would be a system!
What I will do however is a brief review on
the basics of the Z11 without going into technical specifics.
I'm working on it now.
I don't mind giving advice on sound systems
(as per our HELP page) but be reasonable about the TV/Sound
system price ratio. As a rule of thumb, the sound system
(Receiver, Speakers and associated electronics) should be at
least as expensive as the TV panel and preferably many times
greater. I guess the problem lies in the perception of material
wealth - it's a lot easier to brag about your new 70" Plasma
than your new Yamarantz sound system. The person who wanted to
spend $2000 on a sound system to compliment their 65" plasma
needs a reality check, I didn't bother with that one.
February 11th - And you wonder why I knock the
Poms (even though I am one)
http://www.current.com.au/news/article/RSUUTNLVIL.html
February 7th - First test of the new KEF XQ40
Speakers has just been accomplished. It's impossible to
objectively assess speakers as there are just too many variables
- room acoustics, source, amplification etc. which is why we
always A/B against a known quantity (or quality in this case).
My reference speakers were the Paradigm Studio 100's as they
retail for $4700 pair and the KEF's $4999 pair, I figured they
would be natural competitors and I've lived with the 100's at
home long enough to know their strengths and weaknesses. It was
certainly an eye opener, KEF UniQ speakers have always tended
towards a "soft" sound, much like B&W's. I don't like "soft" I'm
afraid, I like accurate, meaning soft when necessary and dynamic
when called for. These XQ speakers have a totally redesigned
tweeter and crossover, they're actually slightly more forward
than the Paradigm's. This can be good or bad depending on the
source, for badly recorded material or a cheap source (CD Player
or Turntable) they sound terrible but paired with good quality
input, the sound is sweet and intimate. Our Sheffield Lab test
CD sounded just brilliant with these KEF's. I'll do a full
review shortly after I spend a bit more time with them but my
initial impression is that, for Classical, Jazz and acoustic
music, the KEF's are as good as, and occasionally outshine, the
Paradigm Studio 100's, for anything modern or electronic, the
Paradigms with their extra bass drivers, have more weight and
oomph (that's a technical term) and are my preferred noise
generator. I'd be quite happy with either however with the KEF's
certainly winning in the aesthetics department.
http://www.kef.com/products/xq07/global/productRange_xq40/default.aspx
February 6th - Just finished reading the
January edition of Popular Mechanics (purely in the interests of
the A/V articles) and came across a test on HDMI cables. The
editors of the magazine tested three HDMI cables, a generic
cable ($13), a Monster Cable Advanced HDMI 1000 HD Cable ($200)
and a Honeywell HDMI Cable with CURxE Light Technology ($300)
and not one of the editors could pick any difference. They say
that since the signal is digital, you either get feed or you
don't and high prices, gold plating etc. don't affect the 0's
and 1's. I agree but with the proviso that the cable needs to be
mechanically sound. I've had several customers come in with
faulty HDMI cables where the pins were not making contact or one
of the cables was O/S. My suggestion is not to buy the cheapest
but limit yourself to around $70 (max) for a 1.5 metre cable.
Your local Harvey's store makes more money flogging you a $250
HDMI cable than they do on a $1400 42" Plasma (believe me!).
I'll probably get hung, drawn and quartered for pointing that
out.
February 1st - Fun times in the Flat Panel
market. I've always said the major stores screw things up for
the smaller specialist retailer and wholesalers alike. David
Richards of Smarthouse magazine seems to agree with me on that
one (one of the few things we do agree on) here's an interesting
link
How Harvey Norman Screwed Up Over Hitachi...
I don't think he'll mind me posting that one.
It just shows what a hold the big box movers have over even the
largest importers and wholesalers.
January 14th - Not too much to report at the
moment except that my new DVD -The Other Side of The
Mirror, Bob Dylan Live at the Newport Folk Festival 1963-1965 is
an absolute must for any Bob Dylan fan or anyone interested in
music history. The sound is absolutely incredible (age not
withstanding) and worth the price of the DVD alone.
January 2nd - Well bugger me (metaphorically
speaking of course) if we didn't just have the best December in
the 30 years we've been here. Now all I have to do is find the
money to pay last months invoices!
It's almost time for the yearly Awards to be
announced. Unfortunately, I can't list them publicly so you'll
have to
subscribe to the newsletter to
find out who won what, where and how.
2007 - The Year of the HDMI
December 23rd - Perception is a funny thing, I
bought myself a little Christmas present, the new Panasonic 58"
Plasma. I thought this would beat the pants off my current
Yamaha/Fujitsu 55" as it was bigger, had a much higher contrast
(10,000:1 against 1000:1) and better resolution (1920 X 1080
against 1366 X 768) so how could I lose? Well, I had it
installed on Friday and neither my wife or two kidlings (18 and
16) noticed I'd even changed it. The outer dimensions are
virtually identical, it's just the fuller inner frame of the
Panasonic picking up the extra 3" diagonal, so when not in
operation, even I wouldn't have picked the difference. The
picture quality is so reliant on the program source, that apart
from the new channel 10 HD, there was no real difference in
quality. On SD DVD there was no real improvement, on Blu-ray and
HD DVD I could pick the increase in resolution but the rest of
the family thought it was just as good as the old unit (albeit
significantly better than SD DVD). So did I just piss $7000 up
against the wall? Probably, although I still have the feel good
factor telling me I have the best picture currently available.
Pity the rest of the family don't think so.
So why doesn't 10,000:1 contrast look better
than 1000:1, I suspect there are many ways of measuring the
contrast ratio and the eye must reach a point where it's hard to
resolve any further increase in the real figures. Same with
resolution (number of pixels), from our viewing distance of 2.5
metres, the variation between 1920 X 1080 and 1366 X 768 is
moot. If you're really anal and get to within 1 metre of the
screen, of course you can see the difference, but that's not the
point is it? (unless you happen to watch a 58" panel from 1
metre).
The move from the old SD panels to HD panels
was significant, the slide from HD to "true" HD (or whatever
nome du jour some wanker decided to pick) is less than exciting.
December 19th - Oh goodie, all the stock
arrived today, maybe we can get it shipped out to the customers
for Christmas after all.
If you were in business, would you react
better to -
"I have a problem with this equipment you sold
me, I want it fixed, and I want it fixed NOW!"
or
"Steve, I have a problem with some equipment
you sold me, I was wondering if you could help me resolve the
issues, I realise its a busy time of year for you but I'd really
appreciate any help you can offer."
Hmm, I thought so.
Sometimes you have to take a step back and
think how you'd react to your own threats.
November 5th - Just a short one today. I've
just finished reading the latest edition of HiFi World. There's
a review on a one metre power cable (like they'd make a
difference after the electricity has passed through 500 kms of
the crappiest aluminium wire ever made), anyway, the genius
reviewer said this "each cable is run for 48 hours using an Audiodharma 2.5 Cable Cooker before dispatch, which sends
special dynamic waveforms at high current through the cables in
order to burn the cable in" but hey, it gets better as the
cable, "compared to a standard lead, showed improvements in
terms of background silences becoming more pronounced"
????????????????? Great jokers these pommie journo's, they
obviously have a random word generator, put the words together
then giggle as the audiophilia take them as gospel. God, I love
this industry.
October 30th - Well, I've been plugging and
unplugging away at home over the past three days trying to
review the new Yamaha RX-V3800. To do a proper review (rather
than the cut and paste we see in most magazines) takes quite
some time and a lot of effort as it's impossible to give an
objective result on sound and video without having another
product to compare or refer to. Fortunately, I had the previous
model (RX-V2700) and a Marantz (SR5001) handy for a few direct
comparative listening tests. The fruits of my labours can be
seen here.
October 19th - Enough already! I now know why
shops like Len Wallis Audio have migrated to the higher priced
systems. Since we've started to stock some of the lower end set
ups (sub $1500 for complete systems) we've had more customer
whines and complaints than ever before. It's a market that I'll
now ignore once my current stocks of cheaper speaker systems are
depleted. For a reason that eludes me, the purchasers in that
demographic seem to change their mind and are more subject to
agitation when a problem arises than normal. In fact, as the
purchase price increases, the complaints decrease, even in the
face of adverse equipment operation. It's not worth the
aggravation (plus I'm too old for all the crap I'm getting).
Speaking of complete systems, I was asked to
put together a 5.1 set up for a customer wanting to spend under
$4000 with good musical ability and HDMI. After much testing and
gnashing of teeth (not everything sounded good) I came up with
the following -
Yamaha RX-V661 Receiver
Yamaha DV-S661 DVD Player
Paradigm Titan Monitor speakers on stands
(Mains)
Paradigm Atom Monitors on stands (surrounds)
Paradigm CC190 Centre
Yamaha YST-SW515 Subwoofer
The total came to around $3950 and was
absolutely stunning, it's just one of those set ups which gel.
The customer heard the set up when he came into the store and
agreed - he bought it. Another win for experimentation.
October 9th - I've finally worked out why Media Centres
haven't taken off - HiFi and Computer people seem to be
incompatible. Take the Sonos music streaming system for example,
a great concept, brilliantly executed (I won't bother you with
the details) but in a review from Australian PC World this
month, they praised the technical aspects of the system, gave it
4.5 out of 5 rating yet said the sound quality was flat! I
thought the whole reason for this set up was to deliver
excellent sound. If the sound was "flat" then the rating should
have been much lower. Obviously the reviewer was concentrating
on technical aspects, not sonics. This is a sad state of affairs
as the sonics are actually brilliant, I suspect the reviewer
used a set of $99 Logitec plastic speakers rather than the
Paradigm Titan Monitors or KEF iQ7's we use to demonstrate the
system in store (which results in brilliant sound reproduction).
The reviewer gave the right rating for the wrong reasons.
September 20th - At last! An instruction manual with a piece
of advice missing from every other I've read - "When using HDMI
connection, depending on components, unreliable signal transfer
may happen" This is from the manual to the new Sherwood RD-7502,
a miracle of marketing and construction. More of that later, the
reference about unreliable HDMI transfer should be engraved on
every piece of equipment using the HDMI interface. I get around
three to five calls every week from people (not necessarily our
customers) who are having problems getting a picture when they
connect a source to a receiver then to a display panel and can't
get a picture, yet when the source is connected directly to the
display, there's no problem. The issue can be attributed to a
variety of problems from "handshaking" to chip incompatibility.
There's no real answer at this time (although incorrect settings
on one or all of the three devices takes its toll) so don't
blame the manufacturer, salesman or whatever God you subscribe
to, as they say, Shit Happens.
Back to the Sherwood RD-7502, this is a new release in the
budget end of A/V receivers but the list of features is amazing.
2 HDMI inputs (one out), Video conversion up to Component, Auto
set up with supplied microphone, 100 Watts X 7 Channels (well,
that's what they say) AM/FM tuner, 3.5mm aux in jack on the
front for your iPod, MP3 etc. The best thing is the bloody thing
actually sounds good. How much? I hear you cry. Try $499 (I
couldn't believe it either) - mind you there's FA dealer margin
so it'll be a numbers game.
September 8th - What to do? Lady comes in with speakers and
amp purchased second hand - we sell the same stuff, she's not
happy with the sound so how does she improve it. Mike spends
over an hour with her and finds that for her type of music she
needs to add a subwoofer (they were bookshelf speakers). We
suggest a sub that retails for $900 and offered it to her for
$649. She said she'd seen the same sub for $599 at another (box
mover) store and would go buy it there if we wouldn't match the
price. Do I -
a) Match the price.
b) Let her go but charge $66 for the hour + of setting up and
advice.
c) Get stuck into the bourbon.
d) Slash my wrists.
e) Open a brothel.
All sensible suggestions will be considered.
September 7th - Now I know why I don't sweat over selling
TV's. Johnny Jerkoff comes in with his test DVD and tries out
the 101cm LCD panel we have on display, plays with it for 30
minutes THEN asks what the resolution and refresh rate is - I
mean. who gives a rats if the picture quality is what your after
and is better than the other units he tried at HN? He got the
poops with me when I couldn't remember the exact figures so I
watched bemused as he stomped out. At least no one these days
asks me for THD and frequency figures on receivers (although I
still get a chuckle out of power ratings). Hey. I'm an audio guy
- when I did my training with the ABC, I was asleep dreaming of
guitars and women back then, it was the 60's after all.
Don't let anyone tell you subwoofers can be placed anywhere.
We've been playing with the REL B1 (sounds like Bananas in
Pajamas) and in our main sound lounge it sounded absolutely
awesome, we shifted it to our other A/V room it sounded really
crappy (and I mean BAD), it was sloppy and boomy, we played for
a while and shifted it about 20 cm out from the wall and 1 metre
from the corner then Bingo! back to being tight and musical -
the problem is more prevalent with up market subs as they have
to be "tamed" to suit their surroundings - it's sure worth the
effort in the end though.
August 2nd - I know I shouldn't really do this, but I have to
share something. We placed an ad. on seek.com.au for a sales
assistant, obviously we need someone with good communication
skills (to make up for my lack thereof) so we put a screen page
in place where the applicant needed to say why they were
suitable for the position, well, we received some doozies but
this was interesting -
|
Why do you consider yourself to
be a suitable candidate for this
position?
1. i have more than four
years experience worked in the
retail sale industry and have
coffidet in communication with
people and make a good sale
record for my company. 2 i am
intrested in this work
envoronmet and i am good at the
audio and video systerm becouse
i was work in the indestry which
is linked with the goods that
you company supplied to
customers. 3. during my work
experience i was doing customer
orders, data entry,cash
handling,and contact with my
suppliers and customers. 4i am
people person and during my past
work i made a very good
relationship with my customer
and my boos.
|
|
|
|
I have no problem with people who are not 100% with the
English language (after all, our own Mike The Pom is almost
unintelligible both verbally and written) but I figure the spell
checker shouldn't be too hard to figure out.
July 26th - It's not my fault I've been recalcitrant and not
updated lately. Things have happened, not the least a bottle of
the most superb limited edition Bourbon sent by a satisfied
customer in Perth - I'm not through it yet as I'm still
experimenting with methods of ingestion, Coke (too down market),
Water, (not bad but getting the correct proportions right is a
bitch), Dry Ginger Ale (interesting and could be a contender)
and straight on the rocks - now this is the way, the only
problem is estimating just how much I've drunk. Altogether a
most enlightening evening of chemical experimentation, took me
back to my time working in Chemical Laboratories (although in
those days, many different substances were involved). The next
day, a most imbibable bottle of WA Red appeared on my desk
courtesy of another satisfied customer (Alex) from Broome - Now,
I don't know where you guys get the idea that I'm a drunken sot
but I sure am having fun trying to teach my liver to behave when
visited by C2H5OH, Unfortunately, the
welcome mat is not as friendly as it once was and the C2H5OH
tends to get attacked by alcohol dehydrogenate (ADH) -
hopefully to break it down to acetaldehyde, which is
then converted to carbon dioxide and water, then to by flushed
from my putrid body. This exercise in chemical balance within
the confines of my body seems to have slowed over the years and
the rate of conversion has slowed dramatically, consequently, I
generally feel like shit the next morning. I'm obviously
rambling here as a result of an incomplete flushing process last
night. I'll continue this tomorrow when I feel more coherent,
July 12th -Sometimes it just doesn't pay to be nice. We sold
a couple of pairs of EV Evid 4.2 Speakers and a 100 Watt per
channel receiver to a guy interstate with a clothes shop, he
said he wanted background music - two days later he said the
receiver wasn't working, I asked if he played loud, no said he.
I replaced the receiver with a new one. That one lasted a week.
I suggested upgrading the receiver to a more rugged model so he
paid an extra $400 - I sent the new unit to him. He complained
it kept shutting down so what was I going to do about it? I
figured the deal had cost me so much money, I'd bite the bullet
and just give him a full refund. Only after all this did he
admit in conversation with one of the guys in store here that
when he wasn't in the shop, the staff would turn it up and max
it out! The equipment wasn't faulty at all - his bloody staff
were. The whole shebang cost me over $200 in shipping and now
I'm stuck with 3 receivers I'll have to fix (not under warranty
obviously) and then sell dirt cheap! I'm not sure what the moral
of the story is but I'm sure pissed off with the whole deal.
New toy - it goes under the name of "Porto", yes! I thought
it was a new chicken dish myself although I'm assured the
feathers are optional.
http://www.audiopro.com/templates/audio_pro_products/?id_products=450
Designed and manufactured by Swedish HiFi specialists Audio
Pro, the Porto is an iPod player that actually sounds good (good
being relative of course). We've had a play with them and at
$599 make way more sense than many of the non portable units
around the same price that are sonically inferior. They're
available in Black, White or Red stitched leather finish (ideal
for those S&M Parties). Free shipping on this one.
July 4th - Thought I'd try and distinguish between cheap
Digital Fibre Optics Cables and some of the more expensive ones
so I took home a really thin and crappy looking no name $9.95
cable, a $60 KORDZ cable, a $149 Gecko cable and a $299 cable
(can't mention the name as I don't stock them but do carry other
products from the same importer and value the relationship). I
used a Marantz DV7600 Player ($1499 and pretty good on the
audio), a Yamaha RX-V2700 Receiver ($2499), a set of Paradigm
Studio 100 main speakers ($4700), CC590 Centre ($1650), Titan
Monitor Surrounds ($1000) and a Paradigm UltraCube 10 Subwoofer
($1890). Not a super high end system but quite capable of
resolving differences between variations in connectivity etc.
Just as aside, there's a journo. in one of the Australian
mags who reviews equipment at home (so he says) and his set up
is so bad that it couldn't possibly show any difference
between anything - I think he makes up most of his
reviews - in fact I've caught him out at least 3 times writing
reviews on equipment that he hadn't even seen - that's why
magazine reviews generally mean zilch.
Now, where was I? Oh yes, the differences between the
digital fibre optic cables. I tested them by using a switch box
with a $299 cable from the DVD to the box, then the four cables
being tested from the switch box to the receiver (the cable from
the DVD to the receiver is therefore a constant with the only
variables being the transmission via the other 3 cables)
starting with music, I used our reference Sheffield Lab CD with
Amanda McBroome, my remote control was my daughter as I didn't
want to move as the cables were switched (the ear only has an
accurate "memory" of around 3 seconds).
The results were interesting although (in my view)
predictable. The cheap $9.95 cable tended to sound slightly
thinner and had less clarity in the soundstage (the
imaging wasn't very precise), the $60 KORDZ gave me everything I
would expect from the system and was well worth the extra
investment, I could hear absolutely no difference between the
KORDZ, the Gecko and the $299 cable and I mean NOTHING! Then on
to movies (Tenacious D and Ghost Rider) there was definitely an
improvement with the subwoofer as the bass was tighter and more
integrated once I moved up from the el-cheapo cable, but again,
no difference via the other three.
Being methods of digital transfer, I would have expected
those results with the cheap cable perhaps losing some info on
the way through with inferior plastic strands and lens, once a
certain level of manufacture is reached, as per the KORDZ, there
isn't going to be any way of improving the digital signal anyway
so there shouldn't be any sound differentiation (unlike analogue
cables). The only advantage in the more expensive cables in the
actual construction meaning the cables should last longer and
make a better connection at either end. So next time you read a
review on cables in "What, Which, or Who's" HiFi - take the
results with a grain of salt as I doubt very much if anyone has
actually done a real comparative test.
June 15th - So how come, if a customer buys a Yamaha receiver
from JB HiFi and it fails, it's Yamaha's fault (and problem) yet
when we sell one that fails, it's our fault (and problem)? It's
no wonder they can sell stuff with less margin, as soon as the
box leaves the store, it's not their worry or problem any longer
- even though the law says the retailer is responsible! And
while I'm at it, thanks to the guy who sucked me dry on how and
why a particular receiver was best for his set up (it took over
30 minutes on the phone) then purchased the same unit for $50
less than my price on-line. I really hope he has a problem with
it (me? nasty?).
On a lighter note, we just received an Outstanding Dealer
Recognition Award from Yamaha - we're now the #2
independent dealer in NSW (Yeh, yeh, I know, congratulations to
Len Wallis Audio - again) I'm not sure what it means but I guess
we're doing something right with the product - I guess the fact
that it's the most reliable product we've ever sold helps, even
so, we still average 3% returns - boy, you should see the return
rate of some of the other brands we sell - or did sell, how
about a 20% return rate on some brands of electronics!
June 13th - Just took home a pair of Paradigm Monitor 11's
http://www.paradigm.com/en/paradigm/fronts-monitor-monitor11-model-2-4-1-19.paradigm
These things are one of the best Bang For Buck speaker we've
ever sold. They're big and ugly (just like me) but they sound
awesome (not like me) - At a retail of $2400 pair for the
Paradigms, the new B&W 600 series out next month would want to
be bloody good to compete with these although I have no doubt
the B&W's will be prettier in a conventional sense.
I notice Clive Peeters shares dropped 20% today after a
downgraded profit forecast due to poor NSW sales. Blind Freddy
could have seen that there was no room for a middle of the road
"one stop shop" home wares retailer in Australia's toughest
market. One just has to look (or not) at their monochromatic
advertisements in the daily papers to realize they have no idea
of how to attract customers in our Harvey Norman/JB HiFi
dominated marketplace. Not that I give a rats, it's good to see
the screwers getting screwed!
May 12th - Don't get me wrong, I really like Len Wallis, he's
as honest as the day is long (although they're getting a lot
shorter this time of year) and he has an excellent range of
equipment with terrific demonstration facilities but his
newsletters certainly leave something to be desired. At the end
of one of his tomes (no doubt written by a minion) it say's "It
has been reported that for the first time in history, turntables
outsold CD players in the UK last year". I'll leave you to
ponder on that.
I commented on the new Paradigm Titan Monitor bookshelf
speakers in my previous ramblings, the more I listen to them,
the more impressed I get. At $990 a pair, they are better than
most bookshelf speakers under $1500 - not to mention some $1700
floorstanding speakers we've tested. Add a decent subwoofer and
be amazed (I was).
Panasonic will release the new 50" Plasma with integrated HD
tuner, TH-50PX70A, in the next week or so and at around $3500
it's the same price as the outgoing model. Performance is
similar although it has a new gloss black surround with better
inbuilt speakers. Panel is 1366 X 768 with 1080p compatibility
(don't ask - just go to their web site for an explanation). The
42" TN-42PX70A will be released around the same time at around
$2499 with 1024 X 768 pixels and integrated HD tuner.
April 11th - I give up! Morrie Moron comes in to buy speaker
cable for his recently acquired Harvey Norman purchased No Name
speaker system, I show him some 14 gauge stuff which would do
more than justice to his rig and he walks because it was only
$5.00 per metre and some Wally told him he needs to spend at
least $10 a metre on the stuff or his speakers won't work
properly. I'm going to triple the price of all my cables to make
the customers feel better about the purchase.
Danger - do not plug and unplug HDMI cables when the
equipment is turned on. We've now seen a number of cases where
equipment has been damaged due to hot plugging HDMI and the
warnings in the instruction booklets don't give enough
prominence to the practice. The resulting damage shouldn't be
covered under warranty although we fudge it through as it's an
easy mistake to make.
We're still looking for a salesperson (the last round of
applicants fell over) so if you know of any 25 to 35 year old
desperates looking for a lowly paid position (must have drivers
license and experience) just give me a yell. Interestingly
enough, when I put the advertisement in the Herald, I was
told I couldn't mention the age range as it was discriminatory,
what a load of crap! I have a specific age requirement for
extremely valid reasons and if I can't ask for that age group I
have to inform 70% of the applicants that they have wasted their
time due to political correctness. I think I preferred living in
the '60's and '70's when things were much simpler.
March 16th - Observation - The more people screw you on
price, the more demanding they seem to be when something doesn't
go right with a piece of equipment. Fact - The service people
get is in inverse proportion to their "attitude". Observation -
"Please could you help me with this?" will get an instantaneous
positive result.
March 6th - An interesting statistic has reared its ugly head
over the last few months, more customers are opting for smaller
main speakers either in the form of Satellite's or slim line
floor standing units (the ones around 15 - 20mm across). A few
years ago the reduction in physical size would have meant a
severe sacrifice in terms of sound quality, with new technology
however, even these small speakers (with the aid of a subwoofer)
can produce amazing "big" sounds. The down side of this is that
the efficiency of the speaker is reduced i.e. the amplifier has
to work a lot harder to produce the same volume level as a
larger speaker. This came to light over the past couple of weeks
as customers were calling complaining that their amplifier was
cutting out after a couple of hours work. This is caused by the
output stage overheating due to the excess current drawn by
these inefficient speakers, a relay will cut out the power to
the output until things cool down. This isn't really a problem
unless the unit is being played pretty loud over a long period
or the ambient temperature is high. It's not the fault of the
amplifier, speaker or the salesman, it's just a fact of life.
Having said that, one particular customer was complaining that
the system was cutting out when he was playing his receiver at
0dB - that's virtually flat out! Sometimes I wonder what these
guys use for ears. For the majority of people this will never be
a problem, if you want LOUD however - buy bloody big speakers!
2006 - The Year of the LCD
December 22nd - After much deliberation, I've decided not to
join any of the myriad of HiFi associations and will join with
Apollo HiFi to form the "Specialist HiFi Independent Thinkers -
Helping Other True-believers" (Thanks Rod). We still have a
couple of Yamaha RX-V1700's and 2700's in stock (no more 'till
February) at $1799 and $2250 respectively. I lost a bunch of
e-mails due to a system crash over the last couple of days so if
you didn't get an answer, please re-send. Our new floor standing
speaker, the Australian Acoustics model 18 will be available the
first week of 2007, it's been designed with the help of some
highly regarded international audio engineers and fine tuned by
an eclectic bunch including musicians, both classical and
contemporary, along with a bunch of industry ne'r -do-wells
(yeh, that includes me) Priced at $1399 pair, they will compete
with (and hopefully bury) most of the "name" brand speakers
selling for under $2000 pair. They're constructed in China out
of the same factory that produces some of the biggest names in
loudspeakers (I can't tell you which ones as we borrowed some of
their technology to get a speaker this good at such a low
price). All I can say is that they are well worth an audition.
The thinking mans A/V bible - Sound & Vision (American
edition) just went up a couple of notches in my estimation, they
recommend FOUR subwoofers for a perfectly balanced sound. A
retailers dream!
December 4th - It's awards time again. This year we start
with the 10 most useless or stupid awards in regard to audio and
video. The judges are myself and several random drunks so we can
be bought and influenced.
Number 10 - The Automatic Volume Level on the sound system of
the Lexus GS300. Its supposed to increase or decrease the audio
output level of the sound system to compensate for variations in
cabin noise. Considering their is almost no variation in cabin
noise at any speed, the system is totally and utterly useless.
Number 9 - The Automatic Volume Level on the sound system of
the Nissan 350Z Roadster. As its hooked up to a Bose system,
increasing the audio output is somewhat akin to increasing the
voltage to the electrodes attached to a wailing cat.
Number 8 - HD DVD and Blu-Ray. Both offer better audio and
video than a standard DVD player - but only if you have the
screen big enough and good enough to resolve that difference.
The average user wouldn't get any major benefit and as long as
there are two competing systems, the average punter won't
purchase either as no one knows which, if any, of the systems
will prevail.
Number 7 - iPod Docks for any A/V receiver $2000+. Compressed
music through a high quality audio system? - get out of here!
Number 6 - HDCP digital right management over HDMI. Don't
know what I'm talking about? Just wait until a couple of your
HDMI devices refuse to "handshake".
Number 5 - Any A/V Cable over $150 (HDMI excluded). If the
sales guy can't demonstrate the difference between the $99 cable
and the $399 "name brand" cable he makes 400% markup with, avoid
him and his store like the plague.
Number 4 - David and Stephen Small (distributors of KEF) for
listening to the bleating and whining of grotty little HiFi
store owners in relation to my (sometimes) aggressive sales
techniques (apart from that, they're not bad guys).
Number 3 - George Nasr at Yamaha for not accepting my offer
to buy all the superb HX speaker range at a ridiculous price (I
ended up buying them at a much higher, albeit still bargain
price).
Number 2 - Specification Junkies. These are the customers who
don't want to listen to a speaker unless the frequency response
is 10Hz to 100,000 Hz or look at a screen with fewer than 10
gazillion pixels. They don't give a rats that a lower specced
unit may actually look or sound better.
And the number one piece of stupidity for 2006 is -
Importers (Castel, Samsung etc.) who are distributing high tech
gear like HD DVD/Blu-Ray and will not supply specialist stores
since the turnover wouldn't justify the effort. You wouldn't
believe the number of calls we get from people who have
purchased Blu-Ray players from JB HiFi then have
the temerity to ring us on technical questions. We tell them to
bugger off (well, I do anyway, the rest of the staff are too
nice). The main loser however is going to be Castel (Toshiba HD
DVD) as the combined advertising budget of the Blu-Ray camp
makes their little outfit pale into insignificance. Without the
backing of the small specialists (and maybe even with it) HD DVD
will fail and Blu-Ray will become a minor player (much like SACD
and DVD-A). Pity!
Below is a view of my new room at home (it's mine - all mine, no
kids or wives allowed unless invited)
It's actually changed since this photo so I'll update when I
can work out how to operate my new digital camera.

Here are a few Photographs of The Shop.

This is from the outside (guess who paid for the signage?)

As you can see, the interior is a mess, this is a consequence of too
much stock - hence our ridiculously low prices.

This is the interior of Sound Lounge#1. The drapes are more to absorb
the high frequency bounce rather than for visual effect.

This is the interior of Sound Lounge#2
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